Introduction to Lissn
Lissn is a simple widget that allows website visitors to leave voice or video messages instead of filling out traditional forms. This innovative tool helps businesses capture more human and meaningful interactions from their audience, making it ideal for sales teams, customer support, feedback collection, and any website looking to improve user engagement.
By replacing text-based forms with voice and video recording capabilities, Lissn enhances the user experience and increases conversion rates. The product offers a free plan to get started, with additional features available in higher-tier plans. It is designed to be easy to install, secure, and accessible across various platforms and devices.
Takeaways
- Voice and video message capture: Visitors can record messages directly on your website.
- Easy to use: No technical expertise required for installation.
- Improved conversion: Reduces form abandonment by offering an alternative to typing.
- AI transcripts: Offers instant and accurate transcripts in multiple languages.
- Customizable prompts and branding: Tailor the experience to match your brand.
- Secure and private: Data is encrypted and stored securely with explicit permission before recording.
How Lissn Works
Lissn works through a simple three-step process:
- Embed – Paste a lightweight and secure script onto your website.
- Record – Visitors leave voice or video messages guided by customizable prompts.
- Your move – Your team reviews the media along with AI-generated transcripts and replies accordingly.
Core Benefits and Applications
| Benefit | Description |
|---|---|
| Higher Conversion | Talking is easier than typing, leading to more completed interactions. |
| Richer Context | Real-time tone and detail help reduce clarification loops. |
| Faster Triage | Auto-transcripts and tags help route messages to the right team. |
| Accessibility | Voice and video interactions are more accessible for seniors and low-vision users. |
| Multilingual Support | Transcripts are available in multiple languages for global reach. |
| Stronger Engagement | Humanized interactions build trust and loyalty with customers. |
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