Introduction to KrosAI
KrosAI is an AI-native phone infrastructure solution that enables teams to run AI agents over real phone calls using local numbers and local languages. It provides a comprehensive platform for managing number provisioning, call routing, billing, and full call visibility, allowing AI systems to reach users anywhere a phone call works. KrosAI is specifically designed for emerging markets, where traditional communication platforms may not perform optimally due to network limitations and lack of localized services.
The product is ideal for voice AI applications, call centers, enterprises, and NGOs looking to build phone-first workflows in regions with complex telecom environments. With its focus on ultra-low-latency voice experiences, KrosAI ensures smooth and reliable communication even on noisy or fragmented networks. The service supports over 50 countries and offers sub-20ms latency, 99.9% uptime, and seamless integration with various AI platforms.
Takeaways
- AI-native phone infrastructure for emerging markets
- Ultra-low-cost local numbers for AI voice agents
- Sub-20ms latency for real-time AI call streaming
- Support for 50+ countries and local languages
- Easy integration with AI models like OpenAI, Vapi, Retell, LiveKit, and custom webhooks
- Reliable call routing, compliance, and analytics
- Transparent, usage-based pricing
How KrosAI Works
KrosAI simplifies the process of deploying AI voice agents on real phone lines. The workflow involves three main steps:
- Provision Local Numbers – Instantly search and activate real phone numbers across multiple countries including Nigeria, Ghana, Kenya, Rwanda, UAE, Brazil, Mexico, and more.
- Bind Your AI Agent – Connect any AI model or agent platform such as OpenAI, Vapi, Retell, LiveKit, or your own webhook.
- Stream Calls in Real Time – KrosAI handles call routing, audio streaming, and compliance, delivering sub-second latency on real phone lines.
Core Benefits and Applications
KrosAI offers a range of benefits and use cases, making it suitable for a variety of industries and scenarios:
Key Features
| Feature | Description |
|---|---|
| Local Number Provisioning | Activate real telecom lines across Africa, LATAM, MENA, and SEA without carrier negotiation |
| Sub-Second Latency | Optimized routes for AI voice performance on emerging-market networks |
| Agent-Agnostic Integration | Plug in any AI agent or model |
| Call Analytics & Monitoring | Track call quality, latency, packet loss, jitter, and success rates in real time |
Use Cases
- AI Customer Support Agents: Deploy AI voice reps that answer real phone calls with natural speech and local accents
- Fintech & Banking Automation: KYC callbacks, fraud alerts, loan reminders, payment confirmations
- BPO + Contact Centers: Scale operations with AI agents handling Level-1 interactions
- Government & Public Sector: Citizens can call real local numbers and speak to AI assistants in familiar accents
