Introduction to Loop Voice
Loop Voice is an AI-powered solution designed to help e-commerce brands recover lost revenue by calling customers who have abandoned their shopping carts. Unlike traditional methods such as emails and popups that often go unnoticed, Loop uses natural, human-like voice agents to engage customers in real-time. These AI calls aim to answer questions, address objections, and encourage customers to complete their purchases.
Built specifically for Shopify, Loop integrates directly with your store, utilizing existing data to provide measurable sales recovery through voice. The product emphasizes simplicity, automation, and results, offering a no-hype, no-demo approach focused on actual revenue generation. It also ensures compliance with industry standards, making it a secure and reliable option for businesses looking to enhance their customer engagement strategy.
Takeaways
- AI Voice Agents: Natural-sounding AI calls that engage customers in real time.
- Shopify Integration: Fully compatible with Shopify stores, using existing data without extra setup.
- Measurable Results: Tracks and reports on recovered revenue with clear analytics.
- Compliance-Focused: Built-in features like consent management and DNC checks ensure legal and brand-safe operations.
- No Code Required: Easy to set up and use—no technical expertise needed.
How Loop Voice Works
Loop Voice operates through a simple three-step process:
- Connect Shopify: Syncs cart, order, and customer data from your Shopify store.
- Pick a Playbook: Choose from pre-defined scripts such as Abandoned Cart, Post-Purchase Upsell, or Winback.
- Go Live: AI voice agents make calls using branded scripts, delivering personalized messages and payment links to customers.
The system is fully automated, allowing businesses to start recovering revenue within minutes of cart abandonment. It supports multiple platforms including Stripe, Twilio, Zapier, and more, ensuring seamless integration with existing tools.
Core Benefits and Applications
| Benefit | Description |
|---|---|
| Revenue Recovery | Helps recover up to 30% of abandoned cart value within days. |
| Customer Engagement | Personalized voice calls increase the likelihood of conversion. |
| Scalability | Handles large volumes of calls without manual intervention. |
| Compliance & Security | Ensures adherence to regulations like GDPR and HIPAA. |
| Analytics & Insights | Provides detailed dashboards showing ROI, opt-out rates, and more. |
