Introduction to Polaris Voice
Polaris Voice is the AI phone answering service for small businesses across Canada. It answers every call 24/7, books appointments, and follows up on leads automatically. Designed specifically for SMB Canadian businesses, it offers a privacy-first approach that differentiates it from existing incumbents. With a virtual receptionist plan starting at $99/month, Polaris ensures that no lead is missed and that your business operates efficiently, even when you're not available.
The product is built with the needs of Canadian small businesses in mind, offering features like language support, security compliance, and real-time calendar integration. Whether you're running a home service, real estate, or dental practice, Polaris adapts to your workflow and helps you capture more leads, reduce no-shows, and improve customer satisfaction.
Takeaways
- 24/7 Intelligent Answering: Answers calls instantly with natural conversation flow.
- Instant Appointment Booking: Syncs with Google Calendar and Outlook, sends SMS confirmations.
- Revenue Intelligence: Tracks ROI, provides weekly reports, and flags important calls.
- Language Support: Supports 30+ languages, including French and English.
- Custom Call Routing: Tailors call handling based on caller type and urgency.
- Spam Filtering: Filters out robocalls and sales pitches, ensuring only real leads reach you.
- No Credit Card Required: Free 7-day trial available.
- Easy Setup: Live in 5 minutes with no technical setup needed.
How Polaris Voice Works
Polaris Voice functions as an AI-powered virtual receptionist that handles incoming calls automatically. When a call comes in, it uses natural language processing to understand the caller's intent, answer questions, and book appointments. The system learns from your FAQs and integrates with your calendar to schedule meetings. It also sends SMS confirmations and reminders, and can escalate urgent calls to you directly.
The AI is trained to recognize returning callers and provide personalized greetings, while new callers receive a warm welcome. Every interaction is recorded, and the system maintains conversation memory to avoid repetition. In case of missed calls, Polaris sends automated texts to recover leads. The entire process is seamless and designed to ensure that your business never misses an opportunity.
Core Benefits and Applications
| Benefit | Description |
|---|---|
| Increased Lead Capture | Never miss a call, even outside business hours. |
| Improved Customer Experience | Natural conversation flow and personalized interactions. |
| Time Savings | Automates appointment booking, follow-ups, and lead recovery. |
| Cost Efficiency | Affordable plans compared to hiring a human receptionist. |
| Security & Compliance | PIPEDA-compliant with end-to-end encryption. |
| Scalability | Handles multiple calls simultaneously without hold times. |
| Industry-Specific Features | Customized for home services, real estate, dental, and more. |
