Introduction to Pulse
Pulse is a QR-based voice feedback solution that enables businesses to collect authentic customer feedback quickly and efficiently. With just a simple QR code, customers can record their thoughts in real time, and the feedback is automatically transcribed and made available for analysis. This makes it easier for businesses to understand customer sentiment, improve service quality, and make data-driven decisions.
The product is designed for businesses of all sizes, especially those in retail, restaurants, events, and other customer-facing industries. Pulse offers an intuitive platform with features such as instant transcription, real-time dashboards, and secure data handling. It also provides flexibility with its pay-as-you-go model, allowing businesses to purchase feedback credits (called 'Pulses') based on their needs without any subscriptions or hidden fees.
Takeaways
- Collect voice feedback via QR codes in minutes
- Instant transcription and real-time dashboard access
- No apps or logins required for customers
- GDPR-compliant and secure data handling
- Flexible pricing with no subscriptions
- Supports over 50 languages for transcription
How Pulse Works
- Create Your QR Code – Generate a unique QR code for your business in seconds.
- Place & Share – Print the QR code on receipts, tables, packaging, or any visible location where customers can scan it.
- Collect & Analyze – Customers scan the code, record up to 2 minutes of voice feedback, and the system automatically transcribes and displays the feedback in your dashboard.
Core Benefits and Applications
| Benefit | Description |
|---|---|
| Higher Response Rates | Customers are more likely to provide feedback when it's quick and easy |
| Authentic Insights | Voice feedback captures natural language and emotion, offering deeper insights |
| Time Efficiency | Feedback is collected and transcribed in under 2 minutes |
| Easy Integration | Works seamlessly in various industries including retail, hospitality, and events |
| Scalable Pricing | Pay only for the feedback you collect, with flexible purchase options |
Pulse is ideal for businesses looking to enhance customer engagement and gain actionable insights without the complexity of traditional feedback methods.
