Flow AI

Introduction to Flow AI

Flow AI is an AI chatbot designed specifically for Shopify stores to provide automated customer support. Unlike generic chatbots, Flow AI is trained on store-specific data such as products, policies, and FAQs, enabling it to answer real customer questions without constant human intervention. This tailored approach ensures that customers receive accurate and relevant information quickly, improving the overall shopping experience.

The product is currently in private beta, with stores being onboarded in small batches to gather feedback and refine the user experience before a public release. Flow AI supports both Shopify and WooCommerce platforms, making it a versatile solution for e-commerce businesses looking to enhance their customer service with AI-driven assistance.

Takeaways

• AI-Powered Customer Support: Handles customer inquiries automatically using store-specific training data.
• Instant AI Replies: Provides quick responses to improve customer satisfaction and reduce wait times.
• Tailored Product Recommendations: Offers smart upsells based on individual customer needs.
• Customizable AI Assistant: Allows control over the look, tone, and behavior of the AI.
• Exclusive Early Pricing: Early access members get special pricing and features.

How Flow AI Works

Flow AI functions by integrating with Shopify and WooCommerce stores, where it learns from existing data such as product listings, policies, and frequently asked questions. Once trained, the AI can engage with customers in real-time, answering queries, offering recommendations, and even assisting with sales. The system continuously improves through user interactions and feedback, ensuring more accurate and helpful responses over time.

Core Benefits and Applications

Exclusive Early Pricing

Early members gain access to exclusive pricing and advanced features, including a 7-day free trial, unlimited conversations, and full integration with their website. Additional benefits include custom branding, priority email support, fast reply times, multi-language support, and AI-powered sales recommendations.