Articles
Latest news and updates from DolphinVoice.
Conversation "Visualization": AI Call Memo Service
Supporting the improvement of CloCall customer service efficiency with DolphinVoice's call center speech recognition.
A Brief Look at ITN Technology in Speech Recognition
Inverse Text Normalization (ITN) is the process of converting the "normalized" textual output from AI speech recognition back into a "non-normalized" form that matches written conventions.
DolphinVoice Service Adopted by Cloopen SimpleConnect Cloud Platform
DolphinAI's Pre-recorded & Streaming Speech-to-Text service for call centers has been officially recognized by Cloopen and is now being promoted to enterprise clients on its SimpleConnect platform.
Prof. Kitaoka of TUT Appointed as Technical Advisor for DolphinAI
Professor Norihide Kitaoka of the Department of Computer Science and Engineering, Toyohashi University of Technology will join our company as an AI Technical Advisor.
SOC 2 Type 1 Report Acquired & International Standard Security Achieved
DolphinVoice's Speech AI service has obtained the SOC 2 Type 1 report, demonstrating its compliance with data security and privacy protection standards.
Multilingual Speech Recognition API Adopted for HopeRun Tokyo's Mobile Robot
Starting February 10, 2025, HopeRun Tokyo's service robot officially integrates the DolphinVoice speech-dialogue service.